Frequently Asked Questions and Resources
What is the refund policy?
SeeKen is proud to offer a 100% No-Risk Double-Guarantee. This means that if you give SeeKen a try and decide within the first 7 days that it isn’t a good fit, we’ll provide a full refund. If you’d like to receive a refund within this 7 day window, please Contact us.
How can I contact you?
You can fill this form to raise your question and will try to respond you as soon as possible. Our normal respond time is 4 hours. Please keep in mind that, depending on your request, it may take me up to 24 hours process your request.
Video is not playing, what should I do?
We are using latest technology to host a video which may cause some time. Please try to play on different browsers like UC Browser, Opera, Mozila FireFox and Google Chrome. If video is still not playing in any browser then immediately contact us.
Payment is done but order is still pending
Please immediately contact us and we will enroll you into the course manually.
Unable to pay, transaction failed every time.
In such cases we take directly payment through Google pay, Paytm, PayPal, PhonePay, Mobikwik etc. contact us here and will guide you.
I don’t live in India, how can I pay?
Using our new payment gateway anyone in the world can pay and get access of this course. However if you are unable to pay through to our payment gateway then just let us know and will find a way.
What is the format of this course?
This is online course in video format and consist 8 videos. However, we are going to update this course from time to time and there will be no additional fee to watch the updated content.
What is the audio language in the video?
The audio is in the Hindi language.
You can not download the videos but you can watch the videos unlimited times into our website. There is no expiration date. You will have to just login into your account.
1. Visit https://razorpay.com/support/#refund
2. Select “I have paid for a different service via RazorPay”
3. Enter your payment id (you must receive a payment id from RazorPay to your registered email after payment)
4. Click on “Check Status”
Great Support To Resolve Your Issue Fast
Our support team is the backbone of SeeKen.
They will help you fix any issues which stopping you to find your passion.